Cape Lavender are firmly committed to privacy in accordance with the
Guidelines issued by the Australian Privacy Commissioner. This statement
discloses our information gathering and dissemination practices for this site.
If you are submitting personal information over the internet which you wish to
remain private, please note that, while all attempts are made to secure
information transmitted to this site, there is a possibility that information
you submit could be observed by a third party while in transit.
Information logged
When you visit this site, our server logs information that is provided by your
browser. This information is used to create summary statistics which allow us to
assess the number of visitors to the different sections of our site, discover
what information is most and least used, determine technical design
specifications, and help us make our site more useful to visitors. The
information logged is as follows:
- the type of browser you are using;
- the date and time of your visit;
- your top level domain name (for example .com, .gov, .au, .uk etc);
- the address of the referring site;
- your server's IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider's machines).
- the address of the pages accessed and any documents downloaded.
No attempt will be made to identify users or their browsing activities,
unless disclosure is required by law or due to a mandatory requirement of a
Court, Governmental Agency or Regulatory Authority. We use the information only
for statistical analysis or systems administration purposes.
Electronic mail addresses (Email)
We will only record your e-mail address if you send us an email message. It will
only be used for the purpose for which you provide it, and will not be added to
a mailing list unless you request that this be done. We will not disclose it
without your consent.
Subscription and Feedback Forms
Some pages of this web site provide the facility for users to fill out an online
form for the purpose of subscribing to a special service or to provide us with
feedback about our website. We will ask you to provide only enough personal
information to fulfil that purpose. We will record it to facilitate follow up
and for statistical analysis. Only authorised Cape Lavender staff will have
access to this information.
Cookies
A cookie is an electronic token that is passed to your browser and your browser
passes it back to the server whenever a page is sent to you. Cookies are used on
our site.
A cookie will typically contain the name of the domain from which the cookie has
come, the "lifetime" of the cookie, and a value, usually a randomly generated
unique number.
Two types of cookies are used on this website:
Session Cookies: which are temporary cookies that remain in the cookie
file of your browser until you leave the site. Session Cookies are used as
follows:
- To allow you to carry information across pages of our site and avoid having to re-enter information.
- To allow you to maintain a shopping basket
- Within registration to allow you to access stored information
Persistent cookies: which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Persistent Cookies are used as follows:
- To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.
We cannot identify you personally in this way.
Cookies can help a website to arrange content to match your preferred interests
more quickly. Most major websites use cookies. Cookies cannot be used by
themselves to identify you.
How we use Cookies on our Site and what Information we collect
We do use cookies on our site as they are an integrated and necessary component
of our shopping cart software order process. Further to this, we also utilise
real-time web tracking to collect and analyze traffic on our site. This
information helps us understand customer interests and helps us improve our
website. A cookie is used to store small amounts of information. This
information is collected for traffic analysis only. The cookie does not contain
personal details. We do not sell, give, or trade the statistics they store to
any 3rd parties for data-mining or marketing purposes.
Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in
your browser. However, you may not be able to use all the interactive features
of our site if cookies are disabled.
If you do experience any problems on our site please contact us.
Links to External / Third Party Sites
This site contains links to external/third party websites for the convenience of
our visitors. However, Cape Lavender, independently nor jointly have any
knowledge of, nor control over, the privacy practices of these web sites and has
no knowledge of whether cookies or other tracking devices are used on linked
sites. You visit these websites at your own discretion.
Pricing
All pricing is subject to change. For all prices, products and offers, Cape
Lavender reserve the right to make adjustments due to changing market
conditions, product discontinuation, manufacturer price changes, errors in
advertisements and other extenuating circumstances.
